This exclusive roundtable discussion is designed for hospitality merchants and industry decision-makers. We’ll dive into innovative payment strategies that improve guest satisfaction, streamline operations, and unlock powerful revenue opportunities.
Session objectives
- Identify key pain points and explore practical, scalable solutions.
- Discuss trends shaping the future of hotel payments and guest experience.
- Foster exchange on payment challenges and opportunities in the hospitality sector.
Key discussion topics
- Unlocking digital commerce potential.
- Managing multi-property payment systems.
- Embracing alternative payment methods.
- Agentic Commerce & AI-powered payments.
What you’ll gain?
- Insight into how leading payment solutions are helping hospitality businesses streamline operations with scalable, end-to-end solutions.
- Understanding of omnichannel payment systems that unify online, mobile, and in-person transactions for a seamless guest experience.
- Knowledge on building a future-ready, multi-property payment infrastructure to support operational growth.
This exclusive roundtable discussion is designed for airline merchants and industry decision-makers. We’ll dive into innovative payment strategies that improve customer satisfaction, streamline operations, and unlock powerful revenue opportunities.
Session objectives
- Identify key pain points and explore practical, scalable solutions.
- Discuss trends shaping the future of airline payment processes.
- Foster exchange on payment challenges and opportunities in the aviation industry.
Key discussion topics
-
Multi-acquiring strategies and payment resilience.
-
Alternative Payment Methods (APMs) and conversion optimisation.
-
Agentic Commerce & AI-powered payments.
-
Payment data management and intelligence.
What you’ll gain?
- Strategic insights into evolving payment trends shaping the travel industry.
- Understanding of Modern Payment Ecosystems, including NDC, APMs, and regional challenges.
- Actionable knowledge to drive customer-centric payment strategies and innovation.
- Best practices for optimising payment performance and controlling costs.
Welcome dinner at Restaurant Es Peixet at Hacienda Son Antem.
Payments are rapidly evolving with the rise of AI, digital wallets, real-time payments, and embedded finance. In this keynote, Worldline will explore the key trends shaping the future of payments and how businesses can leverage innovative, secure, and scalable omnichannel solutions to enhance customer experience and drive growth. The session will also offer a forward-looking perspective on how organizations can stay competitive and navigate the next wave of digital payment transformation.
As the travel industry evolves, payments are becoming a critical driver of customer experience and operational efficiency. In this keynote, Worldline will explore the changing landscape of travel payments and present its end-to-end ecosystem designed specifically for airlines, hotels, and travel merchants. The session will highlight how innovative technologies and seamless payment solutions can simplify the travel journey and unlock new growth opportunities.
Behind every transaction, every integration, and every interaction, there's a team dedicated entirely to your success. We are Customer Services at Worldline.
But here's what truly sets us apart: we don't just serve you, we listen to you.
Coffee breaks kindly sponsored by Discover Global Network.
In this fireside chat, industry experts will explore how businesses can better connect China with global markets by enabling seamless financial flows for Chinese travellers and merchants. The discussion will cover key challenges such as local payment preferences, cross-border regulations, and evolving customer expectations, while highlighting practical strategies to deliver smoother payment experiences and unlock growth with Chinese customers worldwide.
Payment authentication can significantly impact conversion rates if not managed strategically. In this session, we will explore how merchants can leverage advanced tools such as Click to Pay, retry services, and intelligent risk assessment to optimise payment performance. By using risk-based outcomes to determine when to apply exemptions, trigger 3DS challenges, or route transactions to fraud checks, businesses can reduce friction while maintaining strong security. Attendees will leave with practical methods and tools they can implement to increase approval rates, improve customer experience, and ultimately boost conversion.
This panel explores the implementation of alternative payment methods (APMs) across Europe, LATAM, and APAC. Participants will share insights on process design, adoption strategies, and measurable results, highlighting lessons learned and best practices for optimising payment experiences across diverse markets.
For global hospitality leaders and travel giants, the "plumbing" of finance has long been a bottleneck. Hidden FX fees, multi-day settlement windows, and fragmented banking corridors eat into margins and trap liquidity. This session take away the crypto hype to focus on the technology: stablecoins as a high-speed "rail" for value. We will explore how moving money on-chain allows for 24/7/365 settlement, bypassing the friction of legacy systems like SWIFT. Learn how to transform your payment infrastructure into a competitive advantage.
This workshop explores the future of agentic financial experiences, bringing together innovation in AI-driven payments, risk management, and financial operations. Participants will engage in three focused tracks:
-
Track A: Agentic Checkout and Personalisation – Designing adaptive, context-aware payment flows that optimise conversion and average order value.
-
Track B: Agentic Risk, Compliance, and Trust – Embedding real-time risk scoring, dynamic authentication, and frictionless fraud prevention into agent workflows.
-
Track C: Agentic Settlement, Reconciliation, and FinOps – Streamlining cross-border settlements, automating reconciliations, and enhancing dispute resolution within agentic journeys.
Coffee breaks kindly sponsored by Discover Global Network.
Discover how agent-driven systems are transforming commerce by automating payment choices, personalising checkout experiences, and orchestrating risk in real time. This keynote provides a blueprint for seamless agentic workflows, from checkout to instant settlement, across airline, OTA, and hotel ecosystems, highlighting strategies that drive conversion, trust, and operational efficiency.
As travel flows between Asia and global destinations continue to accelerate, understanding the evolving payment preferences of Asian travellers has become a strategic priority for the travel industry. In this keynote, we will explore UnionPay’s perspective on the latest trends shaping traveller payments to and from Asia, including changing consumer behaviors, digital wallet adoption, cross-border spending patterns, and demand for seamless payment experiences.
Coffee breaks kindly sponsored by Discover Global Network.
In this interactive session, participants engage in conversations with industry experts. From diverse perspectives, we explore pressing topics, share insights, and seek solutions. Join us for a dynamic exchange of knowledge and ideas!
The global travel ecosystem is evolving rapidly as new technologies, payment methods, and customer expectations reshape the industry. This keynote explores key payment predictions and strategic roadmaps for airlines, hotels, and travel merchants, highlighting how businesses can adapt to emerging trends, optimise payment performance, and build resilient strategies for growth in an increasingly digital travel landscape.